Privacy Policy

This Privacy Policy describes how PLOBAX SRL (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit or interact with our website, purchase digital products, or contact us directly.

1. Company Information

Company Name: PLOBAX SRL
Address: Aleea Narciselor Nr. 3, Bl. R7, Sc. 1, Ap. 10, Municipiul Braila, Judet Braila, 810123, Romania
Phone: +371 576-33-414
Email: [email protected]

2. What Data We Collect

We collect personal information that you voluntarily provide to us through our website or by direct communication. This may include:

  • Full name
  • Email address
  • Phone number
  • Billing information (for purchases)
  • Any other data you submit via forms, chat, or email

We may also collect technical data automatically when you use our website, including IP address, browser type, device type, operating system, and browsing behavior using cookies and analytics tools.

3. Legal Basis for Processing

We process your data in accordance with the General Data Protection Regulation (GDPR) under the following legal bases:

  • To fulfill a contract (e.g., product purchase or service agreement)
  • With your explicit consent (e.g., newsletter signup)
  • To comply with legal obligations
  • To pursue our legitimate business interests, provided these do not override your rights

4. How We Use Your Data

We use your personal information for the following purposes:

  • To provide and deliver digital products and services
  • To respond to inquiries or customer service requests
  • To send updates, promotions, or relevant marketing communications (with your consent)
  • To analyze website usage and improve our services
  • To detect and prevent fraud, abuse, or security issues

5. Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share it with third parties only under the following conditions:

  • With service providers (e.g., hosting, payment processors, email marketing tools) who operate under strict data protection agreements
  • If required by law, legal process, or government request
  • To protect our rights, property, or safety, or that of our users

6. Data Storage and Security

We take data protection seriously and implement appropriate technical and organizational measures to safeguard your personal data against loss, theft, misuse, and unauthorized access or disclosure. All data is stored securely and access is restricted to authorized personnel only.

7. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g., standard contractual clauses) in accordance with GDPR regulations.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to access your data
  • Right to correct or update inaccurate information
  • Right to request deletion (“right to be forgotten”)
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, track traffic, and personalize content. You can manage your cookie preferences via your browser settings. For more information, see our Cookie Policy.

10. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal and regulatory obligations.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with an updated revision date. We recommend checking this page periodically for updates.